Last updated: September 10, 2026
This Privacy and Cookie Policy explains how Ultius (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit https://ultius.cc, create an account, submit an inquiry, or use our educational support services.
1. Information We Collect
We may collect:
- Your name, email address, telephone number, and location
- Account credentials and profile details
- Order instructions, uploaded files, messages, and feedback
- Billing address, payment status, and transaction details
- IP address, device type, browser, referring page, and Platform activity
- Communication, cookie, and marketing preferences
Payment card information is generally processed directly by our payment providers.
2. How We Collect Information
We collect information:
- Directly from you when you register, place an order, upload a file, or contact us
- Automatically through cookies and similar technologies
- From Experts, payment processors, communication providers, and other service providers
- From publicly available sources where permitted by law
3. How We Use Information
We may use personal information to:
- Create and manage accounts
- Review inquiries and provide quotes
- Match Users with suitable Experts
- Process payments and deliver Services
- Send order updates and respond to questions
- Improve Platform performance and customer experience
- Prevent fraud, abuse, and security incidents
- Meet legal, tax, and regulatory obligations
- Send promotional communications where permitted
4. When We Share Information
We may share information with:
- Experts assigned to provide requested Services
- Payment, hosting, analytics, security, and communication providers
- Professional advisers, insurers, auditors, and legal representatives
- Government authorities when required by law
- A buyer or successor involved in a merger, sale, or business transfer
- Other parties with your direction or consent
We require service providers to use personal information only for authorized purposes.
5. Sale and Targeted Advertising
We do not sell personal information for money.
Some analytics or advertising technologies may involve disclosures that qualify as “selling,” “sharing,” or targeted advertising under certain state laws. Where applicable, you may opt out through your browser cookie settings or by contacting us.
6. Cookies and Similar Technologies
We use cookies, pixels, local storage, and similar technologies to operate and improve the Platform.
Cookies may include:
- Essential cookies: Support security, account access, payments, and core functions
- Preference cookies: Remember language, settings, and previous choices
- Analytics cookies: Help us understand traffic and Platform performance
- Advertising cookies: Measure campaigns and help personalize promotions
Cookies may remain only during your session or for a longer period, depending on their purpose.
7. Managing Cookies
You can accept, reject, or manage non-essential cookies through our cookie banner or settings tool. You can also block or delete cookies through your browser.
Disabling essential cookies may prevent parts of the Platform from working properly. We honor browser-based opt-out preference signals, such as Global Privacy Control, where required by law.
8. Data Retention and Security
We retain personal information only as long as reasonably necessary to provide Services, maintain records, resolve disputes, prevent fraud, and meet legal obligations.
We use administrative, technical, and organizational safeguards designed to protect information. However, no online system can guarantee complete security.
9. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Access or confirm the personal information we hold about you
- Correct inaccurate information
- Request deletion
- Obtain a portable copy
- Opt out of sale, sharing, targeted advertising, or certain profiling
- Limit some uses of sensitive personal information
- Appeal a denied privacy request
We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted. We will not unlawfully discriminate against you for exercising a privacy right.
Requests may be submitted to [email protected].
10. Children’s Privacy
The Platform is intended only for individuals aged 18 or older and is not directed to children under 13. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take reasonable steps to delete it.
11. International Data Transfers
Our Experts and service providers may be located in the United States or other countries. As a result, personal information may be processed outside your state or country, where privacy laws may differ.
Where required, we use appropriate contractual or legal safeguards for international transfers.
12. Policy Updates and Contact Details
We may update this Policy to reflect changes in our Services, technology, or legal obligations. The revised version will be posted with an updated date.
Questions or privacy requests may be sent to:
Email: [email protected]